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Streaming Video & Ads for Browser release notesRSS

May 13
Media agent for Video JS v4.1.2

Highlights

  • Added MediaTailor SSAI tracker initialization on loadstart after source load detection.
  • Added DAI stream manager support through the stream-manager event.
  • Improved bitrate reporting with:
    • Playback bitrate (AVERAGE-BANDWIDTH/BANDWIDTH)
    • Manifest max bitrate
    • Segment download bitrate
    • Network throughput bitrate

Improvements

  • Refined ad and content event handling to avoid duplicate or incorrect content events while ads are active for following events:
    • Pause/Resume
    • Seek Start/End
    • Buffer Start
  • Improved end-of-content handling for ad-enabled playback paths during IMA and Freewheel scenarios.
  • Added safer fallback logic for tech wrappers (Hls.js, Shaka, contrib-hls) when bitrate data is unavailable in VHS.

Technical notes

  • Tracker metadata and playback context methods remain aligned with Video.js/Brightcove integrations:
    • Retrieves the title, ID, and duration from mediainfo when available.
    • Retrieves source and rendition data from the active tech component when available.
  • Updated the Listener registration and unregistration to include ad and stream manager lifecycle events.

March 9
Media agent for Shaka v4.0.3

This release introduces three new bitrate metrics for granular playback observability, QoE (Quality of Experience) support, and Shaka Player 5.x compatibility while maintaining backward compatibility with Shaka 4.x.

New bitrate metrics

Three new attributes are now available to provide deeper insight into streaming performance:

Attribute

Source

Description

contentManifestBitrate

stats.streamBandwidth

Total variant bitrate (video + audio) as declared in the manifest (Indicated Bitrate).

contentMeasuredBitrate

stats.estimatedBandwidth

Estimated network bandwidth measured by Shaka's ABR algorithm (Observed Bitrate).

contentDownloadBitrate

(bytesDownloaded × 8) / playTime

Effective download throughput across all downloaded media.

Additionally, contentBitrate uses track.videoBandwidth (video-only bitrate) to differentiate it from other metrics that report combined video and audio bandwidth.

Quality of Experience (QoE) support

QoE aggregate events are now supported via video-core. Enable them by setting qoeAggregate: true in the config:

const options = {
info: {
beacon: 'xxxxxxxxxx',
applicationID: 'xxxxxxx',
licenseKey: 'xxxxxxxxxxx',
},
config: {
qoeAggregate: true,
qoeIntervalFactor: 2,
},
};
const tracker = new ShakaTracker(player, options);

The following KPIs are tracked automatically:

KPI

Description

startupTime

Time from content request to content start (ms).

peakBitrate

Maximum contentBitrate observed during playback.

averageBitrate

Weighted average bitrate across the session.

hadStartupFailure

true if a content error occurred before content started.

hadPlaybackFailure

true if a content error occurred during playback.

totalRebufferingTime

Total time spent rebuffering (ms).

rebufferingRatio

Rebuffering time as a percentage of total playtime.

totalPlaytime

Total content playtime (ms).

numberOfErrors

Total number of errors during the session.

Shaka Player 5.x compatibility

The tracker is now compatible with both Shaka Player 4.x and 5.x:

  • getPlayerVersion() resolves version across both major versions.
  • onError() handles both Shaka player errors (e.detail) and HTML video element errors (e.target.error).
  • Sample files updated for Shaka 5.x (removed deprecated shaka.polyfill.installAll(), updated player instantiation).

Upgrade guide

Run the following following to update:

bash
$
npm install @newrelic/video-shaka@4.0.3

To enable QoE, add qoeAggregate: true to your config options as shown above.

Dependencies

Requires @newrelic/video-core v4.1.1 or later for QoE support.

February 18
Media agent for Dash JS v4.0.1

Bug fixes

Improved contentBitrate calculation

Issue: The contentBitrate attribute reported the target bitrate from the manifest instead of the actual measured throughput during playback.

Fix: Updated the bitrate calculation method to use getAverageThroughput() from dash.js. This captures the measured average throughput, providing a more accurate, real-time representation of the content consumption rate during playback.

Implementation details

  • Primary logic: Uses player.getAverageThroughput('video') to retrieve measured throughput
  • Fallback logic:
    • Uses manifest bitrate if throughput measurement is unavailable
    • Improves accuracy of video quality monitoring and analytics
  • Impact:
    • More accurate bitrate reporting in New Relic video monitoring
    • Better visibility into actual network conditions and video quality
    • Improved debugging capabilities for playback issues

February 18
Media agent for Dash JS v4.1.0

What's new

This release introduces three new bitrate metrics providing comprehensive quality analysis for MPEG-DASH streaming, along with important improvements to existing bitrate calculations and dash.js v4/v5 compatibility.

New features

New bitrate metrics

  • contentManifestBitrate: Maximum combined (video + audio) bitrate from the MPD manifest. Represents the highest possible stream variant available.

  • contentMeasuredBitrate: Network estimated by the player's Adaptive BitRate (ABR) algorithm, based on measured download throughput. Use this metric to analyze ABR decision-making.

  • contentDownloadBitrate: Effective download throughput calculated from video segment request data (bytesDownloaded × 8 / downloadTime). This Provides real-time network performance monitoring.

Changes

Updated bitrate calculations

  • contentBitrate: Returns the video-only bitrate from the active track and excludes audio. Previous versions included combined bitrate.

  • contentRenditionBitrate: Returns the combined video and audio bandwidth of the active rendition to provide a complete quality picture.

Compatibility improvements

  • getDashBitrate(): Fixed v4 compatibility issue. Version check now occurs before calling v5-only APIs, preventing errors on dash.js v4.x installations.
  • getManifestBitrate(): Introduced a smart version detection that uses getRepresentationsByType() on dash.js v5+ and falls back to getBitrateInfoListFor() on v4.x.

Bug fixes

  • Removed duplicate getPlayhead() method definition
  • Removed console.log statement from getTrack() error handler

Bitrate metrics overview

Attribute

Type

Description

contentBitrate

Video-only

Bitrate of the currently active video track

contentRenditionBitrate

Combined

Video + audio bandwidth of active rendition

contentManifestBitrate

Maximum

Highest quality variant from MPD manifest

contentMeasuredBitrate

Estimated

ABR algorithm bandwidth estimate

contentDownloadBitrate

Real-time

Effective download throughput

February 18
Media agent for Shaka v4.0.2

Bug fixes

Fixed contentBitrate to accurately report stream bitrate

Issue: The contentBitrate attribute used estimatedBandwidth (the network capacity estimate) as its primary source, which didn't accurately represent the actual bitrate of the playing video stream.

Solution: Updated the bitrate calculation to prioritize streamBandwidth from Shaka Player statistics, which provides the actual content bitrate of the current video variant as defined in the manifest.

Impact: The contentBitrate attribute correctly reports the bitrate (in bits per second) of playing video stream rather than the estimated network bandwidth. This provides more accurate telemetry data for video quality monitoring and analytics.

Technical details

  • Changed the priority order in getContentBitratePlayback() method
  • Uses the stats.streamBandwidth as the primary source for content bitrate
  • Updated the DATAMODEL.md documentation to reflect the accurate definition

November 21, 2025
November 21, 2025
Agente de mídia para Video JS v4.0.3

Correções de bugs

November 17, 2025
Media agent for Shaka v4.0.1

Enhancements

Improved error logging

Improved error logging by mapping Shaka errors to the following attributes: errorCode, errorPlatformCode, errorMessage, errorStackTrace, errorSeverity.

This enhancement ensures cleaner, more structured error data in New Relic by extracting only the essential error attributes from Shaka Player errors, removing unwanted properties like the data array.

Updates

Fixed CONTENT_ERROR Event

Attached the error EventListener to the player instead of its tag, following Shaka's specifications, to fix the CONTENT_ERROR event.

November 17, 2025
Agente de mídia para Shaka v4.0.1

Melhorias

Logging de erros aprimorado

Log de erros aprimorado mapeando erros do Shaka para os seguintes atributos: errorCode, errorPlatformCode, errorMessage, errorStackTrace, errorSeverity.

Esta melhoria garante dados de erro mais limpos e estruturados no New Relic, extraindo apenas os atributos de erro essenciais dos erros do Shaka Player, removendo propriedades indesejadas como o array data.

Atualizações

Evento CONTENT_ERROR corrigido

Anexado o erro EventListener ao player em vez de à sua tag, seguindo as especificações do Shaka, para corrigir o evento CONTENT_ERROR.

October 21, 2025
Media agent for Video JS v4.0.2

Bug fixes

Content Bitrate detection enhancement

We've significantly improved the getBitrate() method with comprehensive Video.js technology support:

Key improvements

  • VHS (Video HTTP Streaming) API support: Added native support for HLS and DASH content bitrate detection
  • Enhanced bandwidth calculation: Implemented audio + video bitrate combination for accurate total bandwidth reporting
  • Extended tech support: Added fallback support for popular streaming libraries:
    • Shaka Player
    • HLS.js
    • DASH.js
  • Improved reliability: Enhanced bitrate detection accuracy across different streaming technologies
  • Dynamic bitrate updates: Fixed issue where bitrate values remained static throughout video playback

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