In today's rapidly evolving, AI-driven cloud environments, a simple "system up" indicator on a dashboard can be misleading. SREs and DevOps teams are swimming in telemetry data, yet they often lack the context needed to answer the most critical question: Is this technical issue actually impacting our customers or revenue? A minor database latency spike might seem harmless in a vacuum, but if it is quietly blocking user registrations or draining transaction volume, the cost is immense.
Intelligent Workloads eliminates this blind spot. Instead of forcing you to manually piece together disparate metrics, it automatically clusters your infrastructure, applications, and services into unified, context-rich views that measure technical health against actual business impact.
Connect telemetry directly to your bottom line
- Business-Centric Observability: Redefine what a "healthy" system means. You can now track custom business indicators, such as successful user onboarding rates, API monetization metrics, or order processing throughput, right alongside your standard infrastructure metrics.
- Frictionless, Automated Grouping: Eliminate the administrative headache of manually updating tags every time a container spins up or down. Intelligent Workloads automatically detects your most vital application pathways (Focal Transactions) and generates comprehensive, observable groupings with a single click.
- AI-Powered Command Center: Stop hunting for the needle in the haystack. Our AI engine automatically isolates the "Golden Signals" during an anomaly, cutting through alert noise to provide your team with a prioritized, step-by-step investigation path.
- Quantify Technical Debt: Translate infrastructure degradation into financial risk. By clearly showing how a failing microservice impacts a specific user journey, engineering leaders can prioritize fixes based on revenue protection rather than just CPU spikes.
What makes Intelligent Workloads stand out
- Focal Transaction Mapping: Automatically trace the exact routing of your most valuable business activities, seamlessly mapping every dependency along the critical path.
- Intelligent Alert Bubbling: Prevent hidden failures. If a crucial nested component degrades, its failing health status automatically propagates up to the highest-level workload view.
- Strategic Exclusion: Reduce alert fatigue by configuring your workloads to ignore non-essential dependencies. If an asynchronous analytics tracker goes down, it won't trigger a critical alert for your core payment processing workload.
- End-to-End Journey Tracking: Visualize complex, multi-stage user interactions—such as a multi-page insurance quote process or a customer support ticketing lifecycle—as one continuous, monitorable flow.
Get started
Moving from reactive monitoring to proactive, business-aligned observability is a seamless process. Built natively into our existing platform, you can jump straight from APM into setting up your first workload:
- Map Vital Pathways: Utilize our automated discovery features to highlight the specific transaction flows that drive your core business.
- Generate Your Workload: Apply the one-click recommendation tool to instantly build a comprehensive view of that specific pathway.
- Attach Business Logic: Link your underlying technical health to the financial or user-experience KPIs that leadership cares about.
- Activate AI Insights: Allow the Command Center to analyze your new workload and serve up immediate optimization recommendations.
Explore the Intelligent Workloads Documentation for in-depth setup instructions.