preview
We're still working on this feature, but we'd love for you to try it out!
This feature is currently provided as part of a preview program pursuant to our pre-release policies.
Templates provide pre-configured workflows for common scenarios—sending reports to Slack, rolling back deployments, resizing EC2 instances, and more. Deploy in minutes, then customize to match your team's process.
Why use templates?
- Get started faster: Deploy working automations in minutes
 - Follow best practices: Use proven patterns and error handling
 - Learn by example: See how actions connect and data flows
 - Reduce errors: Start with tested configurations
 
Before you begin
Most templates need credentials and integrations:
- AWS templates: AWS credentials with permissions (EC2, API Gateway, Systems Manager, or SQS).
 - Slack notifications: Slack app with bot token and channel access.
 - All templates: New Relic account and entity GUIDs (unique identifiers for monitored resources).
 
팁
Don't have credentials yet? Browse templates first. Set up credentials before deploying.
Deploy a template
Find the right template
Browse the template library below. Each shows what it does, when to use it, requirements, and how it works.
Deploy and configure
Go to one.newrelic.com > All Capabilities > Workflow Automation
Select Use a Template
Choose your template
Fill in inputs (credentials, entity GUIDs, queries, channels)
Select Deploy
Your workflow is now active.
Test and verify
Test before production use:
Trigger manually (see Start workflows on demand)
Monitor execution in run history
Check outputs (Slack messages, AWS changes, logs)
Review errors, adjust configuration
중요
Test in non-production first. Some templates change infrastructure. Validate before production use.
Customize your template
Modify workflows after deployment:
- Add conditional logic: Skip steps based on conditions
 - Chain templates: Use outputs as inputs for other workflows
 - Adjust notifications: Change formats, recipients, channels
 - Add custom actions: Include HTTP requests or data transformations
 
See Create your own workflow for details.
Troubleshooting templates
If your workflow fails or doesn't behave as expected:
- Check run history: Go to Workflow Automation > [Your Workflow] > Run History to see execution logs and error messages
 - Review common issues: See Troubleshooting Workflow Automation for solutions to:
- AWS credential and permission errors
 - Slack integration problems
 - Entity GUID issues
 - NRQL query failures
 - Workflow timeouts
 - Template-specific troubleshooting
 
 
중요
Test templates safely: Always test in non-production environments first. Infrastructure-changing templates (EC2, API Gateway) can impact availability if misconfigured.
Workflow automation templates
Next steps
Run and manage
- Start and schedule workflows: Trigger manually or schedule automatically
 - Managing workflows: Edit, duplicate, or remove workflows
 
Build custom
- Create your own workflow: Build from scratch with custom logic
 - Best practices: Patterns for reliable, production-ready automations
 
Scale
- Workflow Automation APIs: Integrate with CI/CD or infrastructure-as-code
 - Workflow limits: Timeouts, rate limits, constraints