Important
This doc explains our original product-based pricing model. For more about pricing changes, see Overview of pricing changes.
The following provisions are applicable to existing customers (i) that have existing Terms, and (ii) that to the extent its subscription to the New Relic products reference the usage plans set forth below or where a subscription has indeterminate product pricing or usage quantities. New customers are eligible for our newer usage-based pricing. Capitalized terms not defined below shall take on the meaning set forth in such New Relic order form.
Usage Plan: New Relic Platform Pricing
The following Eligible Services with New Relic are products that are referenced in specific order forms for New Relic Platform Pricing. For more information, contact your New Relic account representative.
Eligible Services
Eligible Services | Per Unit | Unit of Measure | Monthly Standard |
|---|---|---|---|
New Relic APM Pro CU Annual* | 10,000 | Compute Units | $166.70 |
New Relic APM Pro Host Annual* | 1 | Hosts | $149 |
New Relic Insights Pro Annual | 50,000,000 | Events | $165 |
New Relic Infrastructure Pro Annual | 10,000 | Compute Units | $12 |
New Relic Browser Pro Annual | 500,000 | Page Views | $149 |
New Relic Logs Annual - 8 Days** | 1 | Per GB Daily | $55 |
New Relic Logs Annual - 15 Days** | 1 | Per GB Daily | $65 |
New Relic Logs Annual - 30 Days** | 1 | Per GB Daily | $75 |
New Relic Metrics Annual | 1,000 | Data Points per Minute | $25 |
New Relic Mobile Enterprise Annual | 50,000 | Total Users | $499 |
New Relic Serverless for AWS Lambda Annual | 1,000,000 | AWS Lambda Events | $15 |
New Relic Synthetics Pro Annual | 10,000 | Checks | $69 |
Synthetic monitoring private locations (for Synthetic Monitoring Pro Annual product) | Fixed fee | N/A | $1,000 |
New Relic Traces Annual | 1,000,000 | Spans | $1 |
New Relic applied intelligence Incident Intelligence Annual | 1,000 | Incident Events | $500 |
* Customer may utilize either New Relic APM Pro Annual or New Relic APM Pro CUs Annual, but not both. Customer will be provisioned New Relic APM Pro CUs Annual by default, unless otherwise stated in the relevant Order Form. ** Customer may utilize only one of New Relic Logs Annual - 8 Days, New Relic Logs Annual - 15 Days, or New Relic Logs Annual - 30 days. For the avoidance of doubt, Customer may not utilize New Relic Logs Annual with varying numbers of days retention concurrently. Customer will be provisioned New Relic Logs Annual - 30 Days by default, unless otherwise stated in the relevant Order Form. For more information about units of measures, see Product definitions. | |||
Eligible Services (Partners)
Eligible services for New Relic Partners | Measurement |
|---|---|
New Relic APM Pro CU Annual* | Sold in Units of 8,900 Compute Units |
New Relic APM Pro Host Annual* | Sold in Units of 1 Host |
New Relic Browser Pro Annual | Sold in Units of 500,000 Page Views |
New Relic Infrastructure Pro Annual | Sold in Units of 125,000 Compute Units |
New Relic Insights Pro Annual | Sold in Units of 45,000,000 Events |
New Relic Logs Annual - 8 Days** | Sold in Units of 3 GB Daily |
New Relic Logs Annual - 15 Days** | Sold in Units of 2.5 GB Daily |
New Relic Logs Annual - 30 Days** | Sold in Units of 2 GB Daily |
New Relic Metrics Annual | Sold in Units of 6,000 Data Points per Minute |
New Relic Mobile Enterprise Annual | Sold in Units of 15,000 Total Users |
New Relic Serverless for AWS Lambda Annual | Sold in Units of 10,000,000 AWS Lambda Events |
Synthetic Monitoring Pro with Private Locations Annual | Sold in Units of 22,000 Checks |
New Relic Traces Annual | Sold in Units of 149,000,000 Spans |
* Customer and/or Partner may utilize either New Relic APM Pro Annual or New Relic APM Pro CUs Annual, but not both. Customer and/or Partner will be provisioned New Relic APM Pro CUs Annual by default, unless otherwise stated in the relevant Order Form. ** Customer and/or Partner may utilize only one of New Relic Logs Annual - 8 Days, New Relic Logs Annual - 15 Days, or New Relic Logs Annual - 30 days. For the avoidance of doubt, Customer may not utilize New Relic Logs Annual with varying numbers of days retention concurrently. Customer and/or Partner will be provisioned New Relic Logs Annual - 30 Days by default, unless otherwise stated in the relevant Order Form. | |
Subscriptions with indeterminate pricing or usage quantities
Product Usage Ratio
Where a Customer subscription to the Products contain no specific pricing or quantities, Product-specific usage for a specific calendar month shall be determined through the calculation of the following ratio (the “Product Usage Ratio”) where: (1) the numerator shall be the Product specific usage for such calendar month multiplied by such Product’s list price, and (2) the denominator shall be the the aggregate Customer usage of all Products during such calendar month multiplied by all such Product(s) list price. The Product Usage Ratio shall be the percentage of usage for a specific Product for a calendar month period, or if usage cannot be measured for a period, the last Product Usage Ratio that can be calculated shall be assumed constant.